Zipit was formed with the goal of providing enterprise software to transportation and rental companies for managing and tracking vehicle damage through existing inventory systems.
Develop technology for documenting and tracking damage to vehicles and rental property through a simple, transparent, and secure transaction.
Remove the, "Burden-of-proof" companies have when documenting vehicle damage.
Solve the ongoing issue of inefficiency and accountability in the fleet management industry.
Using the Zipit API, data is pushed from third-party software and into Zipit so it's immediately retrievable and synced among existing backend systems. During the check-in and check-out process, the Agent retrieves the customer's information, documents the vehicle's condition, collects the customer signature, and shares the incident reports. Best of all, it's easy, quick, and everyone is informed of the vehicles condition.
Through observational research, ikonic identified opportunities in the fleet management and vehicle rental operations where technology can help remove human error and decrease processing time to check-in & check-out a vehicle. We then created personas and journeys to help inform our strategies for go-to-market plans and determine what kind of functionality we need.
Armed with this roadmap, we built a native application that centralized customer records and supported web service delivery. Launched in August 2015 the app facilitates more timely and effective interactions between customers, employees, and suppliers while decreasing vehicle processing by 35%.
Enterprise software for managing and tracking vehicle damage through existing inventory systems.