B2B Enterprise Platform & App

Context

Zipit was formed with the goal of providing enterprise software to transportation and rental companies for managing and tracking vehicle damage through existing inventory systems. 

Challenges

Develop technology for documenting and tracking damage to vehicles and rental property through a simple, transparent, and secure transaction.

Remove the, "Burden-of-proof" companies have when documenting vehicle damage.

Solve the ongoing issue of inefficiency and accountability in the fleet management industry.

Objectives

  • Architect and develop a streamlined, intuitive platform rooted in a scalable content management system.
  • Build powerful APIs to connect the CMS with iOS devices used in the field
  • Develop a robust iOS app to illustrate the technology for onsite sales consultations
  • Build a marketing website to promote the platform

How Does It Work?

Using the Zipit API, data is pushed from third-party software and into Zipit so it's immediately retrievable and synced among existing backend systems. During the check-in and check-out process, the Agent retrieves the customer's information, documents the vehicle's condition, collects the customer signature, and shares the incident reports. Best of all, it's easy, quick, and everyone is informed of the vehicles condition.

Connection

Through observational research, ikonic identified opportunities in the fleet management and vehicle rental operations where technology can help remove human error and decrease processing time to check-in & check-out a vehicle. We then created personas and journeys to help inform our strategies for go-to-market plans and determine what kind of functionality we need.

Armed with this roadmap, we built a native application that centralized customer records and supported web service delivery. Launched in August 2015 the app facilitates more timely and effective interactions between customers, employees, and suppliers while decreasing vehicle processing by 35%.

Feature List

Landing Page

 

Zipit

Enterprise software for managing and tracking vehicle damage through existing inventory systems.